Privacy Policy for HypeEtch.com
At HypeEtch, we respect your privacy and are committed to protecting the personal data we collect. This policy explains how we handle your information and your rights regarding your data.
1. Information We Collect
To fulfill your custom laser engraving order, we collect:
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Order Information: Name, shipping address, billing address, and email.
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Customization Data: The text, logos, or designs you provide for engraving.
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Payment Data: Processed securely through our payment partners (e.g., Shopify Payments, Stripe, PayPal). We do not store your full credit card numbers.
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Technical Data: IP address and cookies to improve your browsing experience.
2. How We Use Your Information
We use your data strictly to:
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Process and ship your custom orders.
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Communicate with you about your design or order status.
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Comply with tax and legal obligations.
3. Sharing Your Information
We do not sell your personal data. We only share it with trusted partners necessary to run our business, such as:
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Shipping Carriers (UPS, FedEx, USPS).
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Payment Processors.
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Service Providers that help host our website or send emails.
4. "All Sales Are Final" & Customization Policy
Because every item at HypeEtch is custom-made to your specific instructions, we do not offer refunds, returns, or exchanges. * Final Sale: Once an order is placed, it is considered a final sale.
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User Responsibility: You are responsible for ensuring all spelling and design choices are correct before submitting your order.
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Damaged Goods: If an item arrives physically damaged during transit, please contact us within [X] hours of delivery with photos so we can investigate.
5. Your Rights
Depending on where you live (such as California or the EU), you may have the right to:
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Request a copy of the data we hold about you.
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Request that we delete your personal data (excluding data we must keep for tax/legal reasons).
6. Contact Us
For any questions regarding your privacy or your order, please contact: Website: HypeEtch.com